Terms of Use – Exam Frame

Last Updated: October 2025
Company: Skill Stride Ventures Pvt. Ltd.
Website: https://eduexpression.com
Email: help@eduexpression.com

1. Introduction

Welcome to Exam Frame, a self-hosted online exam and mock test software developed and owned by Skill Stride Ventures Pvt. Ltd., Lucknow, India.
By purchasing, installing, or using our product or demo platforms (https://eduexpression.com or https://examcentrelive.com), you agree to abide by these Terms of Use.

If you do not agree with any of these terms, please do not purchase or use the product.

2. Product Nature

Exam Frame is a digital software product delivered via downloadable source code (ZIP package).
Once the product is delivered, installation can be done either by the client using our documentation or by our technical team (one-time free setup included).

3. License Agreement

Each purchase includes one installation license, valid for one domain or server instance only.
The license is non-transferable, unless explicitly approved by our support team via written request.

You may:

Use the software for your own institute or organization on a single domain.
Customize visuals, branding, and content for your internal usage.
Take assistance for setup or support through our official helpdesk.

You may not:

Resell, redistribute, or share the source code or modified version.
Use one license for multiple domains or clients.
Remove or alter copyright and branding information without permission.

Violation of these conditions may lead to license suspension and legal action under applicable copyright laws.

4. Installation & Support

Free Installation: First installation (one-time) is included with the license.
Documentation: Detailed installation and setup guide is provided.
After-Sales Support: Technical support is available via email or ticket system.
Additional Installations / Migration: Any reinstallation, domain change, or transfer is subject to service charges.

5. Refund Policy

Since Exam Frame is a digital product, we follow a strict no-refund policy after the product or source code has been delivered or downloaded.

We encourage all users to explore our live demo before purchase:
🔗 Admin Demo
🔗 Student Demo

However, if any technical issue arises, our support team will assist you until the problem is resolved.

6. Updates & Maintenance

Regular software updates are released to improve performance and add new features.
Users with a valid license are eligible to receive updates and fixes as per their plan or agreement.
Modification or tampering with the source code may void your support eligibility.

7. Intellectual Property

All code, design, documentation, and branding materials of Exam Frame are the exclusive property of Skill Stride Ventures Pvt. Ltd.
License purchase grants usage rights only — it does not transfer ownership or intellectual property rights.

8. Limitation of Liability

Skill Stride Ventures Pvt. Ltd. shall not be held responsible for:

Any data loss, downtime, or misconfiguration on client servers.
Issues arising due to third-party hosting, plugins, or modifications.
Misuse of the software by unauthorized individuals.

Our liability shall not exceed the actual amount paid for the license.

9. Privacy & Data

All customer and user data collected during purchase or demo is handled as per our Privacy Policy.
We do not sell or share personal information with third parties.

10. Jurisdiction & Governing Law

These Terms shall be governed by and construed in accordance with the laws of India.
Any dispute shall be subject to the exclusive jurisdiction of Lucknow, Uttar Pradesh.

11. Contact Information

For technical assistance, billing, or license-related inquiries, please contact:
📧 help@eduexpression.com
🌐 https://eduexpression.com