Friendly Technical Support

A Quick Support Tips

  • Searching Knowledge-Base might solve your problem faster than creating support ticket
  • Always include the registered Domain, URL and Registered Email in your Email
  • Explain the problem in details, if possible include the screenshot. It will help us to investigate and resolve issue faster than usual.
  • If you purchased Edu Expression Lite (From, please include the purchase code in Email as well.

Support Policy Overview

What we Support
  • Technical Issues
  • ** Installation Issues
  • Bugs
  • Feature Issues

What we Don't Support
  • Incompatible Hosting
  • Support on Local PC/Environment
  • Remote Desktop Support / Team-viewer etc.
  • *Css Tweaks or Modifications
  • Layout Overhauling
  • Developer Support / Programming Issues

Important Note:
  • * For Layout Designing/Customization request Quote here
  • ** Lite Version does not include Installation Support. Please read Envato Policy for Item Support Here.
  • Live Chat is only for Pre Sales Questions