Privacy Policy – Exam Frame

Last Updated: October 2025
Company: Skill Stride Ventures Pvt. Ltd.
Website: https://eduexpression.com
Email: help@eduexpression.com

1. Introduction

Skill Stride Ventures Pvt. Ltd. (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our websites:

https://eduexpression.com (Official Product & Sales Website)
https://examcentrelive.com (Demo Platform for Exam Frame)

By using our websites or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the necessary details required to deliver our product and services efficiently.
The types of information include:

a. Personal Information (when you fill forms or purchase a license)

Full Name
Email Address
Mobile Number (optional)
City and PIN Code
Payment details (through Razorpay, UPI, or QR)

b. Demo Platform Usage (examcentrelive.com)

When you access our demo platform or create a student/admin test account, your email and basic activity logs may be recorded for monitoring demo usage and security.

c. Automatic Data (Technical Logs)

We may collect browser type, device type, and IP address to improve website performance and prevent abuse.

3. How We Use Your Information

We use the collected information to:

Process inquiries and orders
Deliver license keys and product downloads
Provide demo access and technical support
Improve product experience and website functionality
Communicate offers, updates, and renewal reminders (only if subscribed)
Comply with legal obligations and prevent misuse or piracy

We do not sell or rent your personal data to any third party.

4. Cookies & Analytics

Currently, we do not use Google Ads, Facebook Pixel, or remarketing cookies.
However, in future we may use cookies or third-party analytics to improve user experience.
You will always have the option to manage or disable cookies through your browser settings.

5. Payment Security

All online payments on eduexpression.com are processed through secure gateways like Razorpay or UPI/QR transfers.
We do not store or have access to your debit/credit card details or sensitive payment data.

6. Data Retention

We retain your personal data as long as necessary for legal, tax, or operational reasons.
You may request data deletion by writing to help@eduexpression.com, subject to verification.

7. Data Sharing

We may share limited information only with:

Verified payment gateways (for payment processing)
Authorized support or reseller partners (for license activation and after-sales support)

We do not share, trade, or sell user data with any external advertising company or unrelated third party.

8. Children’s Privacy

Our services are designed for educators, institutes, and professionals aged 18 years or older.
We do not knowingly collect any information from minors.

9. Intellectual Property

“Exam Frame” and its associated brand identity, source code, and platform are intellectual properties of Skill Stride Ventures Pvt. Ltd.
Usage of the software or demo platform is governed by our License Agreement and IP Policy.

10. Your Rights

You have the right to:

Access your personal data
Request correction or deletion
Withdraw consent from promotional communication

To exercise these rights, email us at help@eduexpression.com.

11. Legal Compliance

This Privacy Policy complies with:

Information Technology Act, 2000 (India)
Reasonable Security Practices and Procedures Rules, 2011
General Data Protection Regulation (GDPR) (for international customers)

12. Updates to this Policy

We may update this Privacy Policy occasionally.
Any major change will be reflected on this page with a new “Last Updated” date.

13. Contact Us

For privacy-related concerns or data removal requests:
📧 help@eduexpression.com
🌐 https://eduexpression.com